Shipping & Deliveries

 

We aim to process and ship orders in 1- 3 business days. Once your order is shipped, you'll receive a tracking number via email. We ship all our domestic UK domestic orders with Royal Mail, and all international orders coming out from the UK with DHL.

Assolari is based out of both US and UK. Orders made at us.assolari.co will ship from our New York office, while orders made at uk.assolari.co will ship from our London office.

Please be aware that Assolari has no control over delays made by the carrier. Shipping companies experience shipping delays due to harsh weather conditions, customs load, post office strike, etc., and Assolari cannot be hold responsible for delays.

Shipping Destinations

Assolari ships to many countries around the world! Please check the list below to see which countries we currently ship to:

North America: United States of America, Canada, Puerto Rico, and Mexico

Europe: United Kingdom, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Slovakia, Spain, and Sweden

Oceania: Australia and New Zealand

Asia: Hong Kong, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, and Thailand

Middle East: Qatar, Saudi Arabia, and United Arab Emirates

Shipping Costs

The shipping fee is calculated upon checkout and depends on your delivery address and order value.

The customer is responsible for any new postage or shipping fees incurred if a package is shipped for a second time due to an incorrect address being entered at checkout

Duties & Taxes

As Assolari is based out of both US and UK, duties are not charged for these countries. Taxes are applied at check-out according to the state/country of the shipping address.

For all other countries, there may be duties and taxes incurred on your shipment that you will be responsible for. Please note duties and taxes are not included in the total checkout cost and will vary by country. The customer is responsible for any and all customs/duties fees incurred.

Should you choose to refuse the delivery of your order to avoid duties and taxes, or fail to collect your parcel from post office, you will be responsible for the return shipping fee and any taxes charged to Assolari.